Blinds and Shutter Installer (Full-Time) – Wokingham

Wokingham Base | Full-Time | Blinds, Shutters & Curtains Installation Role

The Opportunity

We are a long-established, family-run blinds and shutters business, and we are looking for a professional, detail-focused Installer to join our fitting team.

This is not just a fitting role. You are the final stage of the customer experience — responsible for both the quality of the installation and how the customer feels about the service they receive.

We are looking for someone practical, organised and reliable, who takes pride in doing the job properly — first time — and who can represent the business professionally in customers’ homes.

Salary & Earnings

• Starting salary: £29,000 per year
• On-target earnings: £35,000 per year
• Performance-based bonus available
• Bonus is linked to accuracy, customer satisfaction, conduct and low error rates

Base Location & Travel

• Daily start and finish point is our Wokingham base
• All stock collection, preparation, and debriefing takes place here
• Work is carried out across North Hampshire, Surrey, and West Berkshire
• A company van is provided for use during the working day only
• This is not a company car or personal-use vehicle

What This Role Really Involves

• Installing blinds, shutters, and curtains in domestic properties
• Ensuring all products are fitted accurately, safely and to a high standard
• Using hand tools and power tools confidently and responsibly
• Managing the customer interaction professionally from arrival to completion
• Explaining products clearly and demonstrating how they work
• Completing customer checklists and surveys at the end of each job
• Solving practical challenges on site when installations are not straightforward

A Typical Day

• Start from our Wokingham base
• Attend the morning briefing for the day’s plan and priorities
• Check stock, tools, fixings and paperwork before leaving
• Travel to customer properties, primarily domestic homes
• Complete installations and customer handovers
• Communicate any issues clearly with the office or fitting manager
• Return to base for debrief, stock organisation, and preparation for the next day

Preparation & Responsibility

You are expected to arrive fully prepared every day.

• All required stock checked and loaded
• Tools, fixings, and consumables ready
• Batteries charged and equipment working
• Appropriate spare parts available for the day’s work
• Van kept clean, tidy and organised

There is no “runner” system — preparation is your responsibility.

Customer Experience Standards

• Communicate clearly and professionally at all times
• Be polite, calm and respectful in customers’ homes
• Avoid speculation or blame in front of customers
• Check all items fully before raising concerns
• Reassure customers and manage expectations properly
• Ensure the customer is confident before leaving

Even when issues arise, the objective is simple: leave the customer feeling reassured and looked after.

What We’re Looking For

• A practical, hands-on mindset
• Experience using hand tools and power tools
• Excellent work ethic and reliability
• Strong attention to detail and pride in workmanship
• Good communication skills with customers and colleagues
• Ability to think calmly and solve problems on site
• Proactive attitude and willingness to use initiative
• Team player who can also work independently
• Willingness to take responsibility when things go wrong
• Good organisation and preparation habits

Requirements

• Full clean UK driving licence — manual
• Minimum 3 years’ driving experience
• Comfortable working independently and as part of a team
• Comfortable with physical, hands-on work
• Ability to use an iPad or tablet
• Previous experience in fitting, installation, carpentry, construction, maintenance, or similar practical work is desirable

Working Hours & Package

• Full-time, 40 hours per week
• 5 days out of 7, Monday to Saturday rota
• 1 Saturday off per month
• 24 days holiday plus bank holidays, increasing with service
• Company van provided for working hours
• Fuel card provided for work use
• Tools provided after training
• Company pension
• Staff discount
• On-site parking at the Wokingham base

Important

This role may not suit someone who:

• Avoids responsibility when things go wrong
• Prefers to work without structure or preparation
• Is not comfortable dealing directly with customers
• Relies on others to solve problems on site
• Does not enjoy practical, physical work

How to Apply

📞 Call us to discuss the role
📧 Email your CV to support@blindsandshutter.co.uk

Please include a brief summary of your practical or fitting experience and confirm your driving licence details.